Free shipping* + 15% off your first order when you join my studio list.
STORE POLICY
SHIPPING POLICY
*Right now we offer free shipping on all prints throughout Europe and the UK. On Original paintings, free shipping is offered within Europe only.
If you live outside these zones, contact us for a quote on shipping to your country.
All original paintings will be packaged professionally by hand and
shipped in packages by the German Postal service. You will receive a tracking number and the package is insured.
Prints sized 200mm or smaller will come in an envelope; all other sizes will come in a cardboard tube with recycled plastic ends.
See shipping rates here
If your country is not listed, please contact me and I will calculate the shipping price for you.
After purchase your artwork will be shipped within 3 work days and will arrive to you depending on the country you live in according to local postal service.
RETURNS POLICY
Fine Art Prints are not covered by a 30 day return policy as these are printed on demand from a third party company and cannot be resold by me. If the print or its frame has any damage, of course a normal refund policy applies within 30 days after you have received the item.
If there are any damages or issues with your item please reach out to me first at; info@elinsoderqvist.com and we can see if we can agree upon a solution together. Please take a photo of any damages.
Returns must be insured with the value of the painting. Please keep proof of postage and it's recommended to always send the item tracked. Items cannot be refunded if they don't make it back or arrive damaged.
PAYMENT METHODS
We accept;
VISA, Mastercard, Apple Pay, Google Pay, American Express, Klarna
Maestro, Union Pay, Discover, Cartes Bancaires, UCB, Diners Club